Concierge

Aegis Living•Las Vegas, NV

3d•$15 - $17•Onsite

About The Position

Aegis Living Las Vegas is hiring a Concierge to provide exceptional customer service to residents, guests, and families. The role supports visitors at the front desk, coordinates appointments and outings with care and nursing staff, and assists the Marketing Department and Office Manager. The schedule is Tuesday and Wednesday from 5–8 p.m. and Saturday and Sunday from 6–8 p.m.

Requirements

Have a compassionate and positive attitude.
Remain calm and think quickly in stressful situations.
Be sensitive to resident needs and able to build positive relationships.
Demonstrate a desire to exceed expectations in every interaction.
Be willing to take a two-step TB test.

Nice To Haves

Previous experience as a Receptionist or Concierge and/or in a supervisory role.

Responsibilities

Greet and direct visitors, families, residents, and employees to the appropriate person or place while providing exceptional customer service.
Answer phone calls professionally and handle the front desk and assigned duties.
Coordinate medical appointments and family outings with Care and Nursing Staff.
Support the smooth operation of the Marketing Department and Office Manager.
Maintain in-depth familiarity with the community layout and employees’ responsibilities.