Concierge

Sunrise Senior Living • San Clemente, CA

18d • $17 - $21

About The Position

The Concierge creates the first impression of a Sunrise Senior Living community by welcoming residents, families, prospective families, and other visitors and helping ensure a warm, safe, and organized experience. The role provides front-desk hospitality and administrative support while representing Sunrise’s service standards in every interaction.

Requirements

• High School Diploma or GED.
• Strong customer service and communication skills.
• Organization, excellent time management, and follow-through.
• Comfort multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly and take accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and perform administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Benefits

• Medical, dental, vision, life, and disability plans.
• Retirement savings plans.
• Employee Assistance Program and discount program.
• Paid time off, sick time, and holiday pay.
• myFlexPay, which offers access to pay within hours of a shift.
• Tuition reimbursement.
• Potential discretionary and/or non-discretionary bonuses, subject to eligibility and plan requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED