Concierge

Campbell Property Management•Miami, FL

About The Position

The Front Desk Receptionist serves as the first point of contact for a condominium community, welcoming residents, guests, vendors, and visitors while supporting the smooth daily operation of the front desk. The role requires a professional, friendly, helpful, courteous, and customer-service-oriented approach. The position is full-time, with a schedule of Thursday through Sunday from 3 p.m. to 11 p.m. and Wednesday from 11 p.m. to 7 a.m. Pay is up to $18, depending on experience. Applicants should not apply if they live more than 30 minutes from the Brickell area.

Requirements

  • Live within 30 minutes of the Brickell area.

Responsibilities

  • Greet residents, guests, visitors, and vendors in a friendly and professional manner.
  • Monitor the lobby and control access to the property in accordance with community security procedures.
  • Verify visitors, contact residents for authorization, and maintain visitor logs.
  • Answer incoming phone calls and direct inquiries to the appropriate department or personnel.
  • Assist residents with general questions, requests, and concerns.
  • Receive and coordinate incoming packages, deliveries, and messages for residents.
  • Maintain accurate visitor logs, incident reports, and front desk records.
  • Monitor security cameras and access control systems as required.
  • Notify management and security of unusual activity, emergencies, or incidents.
  • Coordinate vendor access and verify scheduled service appointments.
  • Maintain a clean, organized, and professional front desk and lobby area.
  • Communicate important information and resident concerns to management.
  • Follow established condominium rules, policies, and emergency procedures.
  • Perform additional administrative and front desk duties as assigned.
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