Concierge

Sunrise Senior Living • Boulder, CO

24d • $16 - $20

About The Position

As a Concierge at Sunrise Senior Living, you create the first impression of the community by welcoming residents, families, and visitors and ensuring a warm, safe, and organized experience. You serve as the face of the community, making sure every interaction reflects Sunrise’s hospitality and service standards.

The role supports community operations through front desk and Bistro upkeep, communication, administrative tasks, safety procedures, and assistance to the Sales and recruitment teams. Sunrise describes the position as an opportunity to make a positive difference in residents’ lives and offers support, benefits, and growth opportunities.

Requirements

• High School Diploma or GED.
• Strong customer service and communication skills.
• Organization, excellent time management, and follow-through.
• Comfort multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly and take accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and perform administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Benefits

• Medical, dental, vision, life, and disability plans.
• Retirement savings plans.
• Employee Assistance Program and discount program.
• Paid time off (PTO), sick time, and holiday pay.
• myFlexPay, which allows employees to get paid within hours of a shift.
• Tuition reimbursement.
• Sunrise may offer discretionary and/or non-discretionary bonuses, subject to position, plan/program, and performance eligibility.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED