Concierge
Sonida Senior Living•Ridgeland, MS
•Onsite
About The Position
The Concierge at The Waterford on Highland Colony, a Sonida Senior Living community in Ridgeland, Mississippi, provides reception and customer-service support to residents, visitors, and callers. The role includes answering and directing phone calls, greeting visitors, handling incoming mail and express deliveries, and resolving customer questions and concerns. The posting describes flexible PRN scheduling and offers benefits subject to employment-status and location eligibility.
Requirements
- Enjoy providing exceptional customer service and care to senior residents.
- Value being a dependable and responsible member of the broader team.
Responsibilities
- Answer telephone calls and direct callers to the appropriate individual.
- Provide information such as the community address, directions, fax numbers, website, and other related details.
- Greet visitors and direct them within the community.
- Receive, sort, and forward incoming mail.
- Coordinate pickup and delivery of express mail services such as FedEx and UPS.
- Resolve customer questions and concerns.
Benefits
- Competitive wage or salary
- Health insurance
- Dental insurance
- 401(k) retirement savings plan with a discretionary company match based on company performance
- Flexible scheduling (PRN)
- Cutting-edge technology to support residents and make work easier and more effective
- Company support for educational and learning opportunities
- Employee Assistance Program
- Dependent Care and flexible spending account savings options
- Paid training
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What This Job Offers
Education Level
No Education Listed
