Concierge

PMMA (Presbyterian Manors of Mid-America®)•Kirkwood, MO
•Onsite

About The Position

At Aberdeen Heights, the Concierge provides concierge and clerical support and serves as the first representative visitors meet upon entering the facility. The role greets visitors, answers phone calls, and establishes and sustains a high level of customer support each day. The position is part of a friendly, caring, long-tenured team focused on providing residents and their families with a great experience and quality of life.

Requirements

  • Strong customer service skills, including the ability to deal tactfully with others and respond to situational issues in a patient, positive tone with a solution-oriented mindset.
  • Competence using PCs and office software, including MS Word, Excel, and Outlook.

Nice To Haves

  • Previous experience in a receptionist or concierge position.

Responsibilities

  • Provide concierge and clerical support.
  • Greet visitors.
  • Answer phone calls.
  • Establish and sustain a high level of customer support on a daily basis as the first representative visitors meet upon entering the facility.

Benefits

  • Educational Assistance Scholarship Program
  • Paid time off
  • Health, dental, and vision insurance
  • Continuing Education Units
  • 403(b) Retirement Plan
  • Life insurance and dependent supplemental life insurance
  • Accidental Death and Dismemberment Insurance
  • Short-term and long-term disability
  • Group Critical Illness, Accident Insurance, and Hospital Indemnity
  • Employee Assistance Program
  • Employee discounts at various retailers
  • Employee Referral Bonus Program
  • Nursing Loan Payment Program
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