Concierge

Adamas Building Services•Clifton, NJ

4d•Onsite

About The Position

Adamas Building Services is seeking a customer service-oriented Concierge with experience in luxury residential communities for its Clifton, New Jersey location. The Concierge welcomes residents and guests, supports callers and residents with information and assistance, manages deliveries and visitor records, and helps maintain a safe, clean, and organized property. The schedule is Friday and Saturday from 3:00 p.m. to 12:00 a.m. and Sunday and Monday from 3:00 p.m. to 8:00 p.m. The pay rate is $16.25 per hour.

Requirements

Excellent verbal and written communication skills.
Professional, reliable, and excellent customer service skills.
Ability to prioritize tasks by importance in a fast-paced environment.
Dependability and punctuality, and ability to work flexible hours.
Ability to use general office equipment, including a computer, telephone, and fax machine, as well as property computer tracking systems.
Computer proficiency, including knowledge of Microsoft Word, Excel, and the Internet.
Maintain a professional appearance and comply with the prescribed uniform policy.
Ability to attend work regularly and consistently.
Ability to work weekends and non-traditional holidays.
Reliable transportation.
Must pass a comprehensive background check.

Responsibilities

Meet and greet residents and guests, determine the nature of their visit, and maintain visitor logbooks.
Answer phone calls and assist callers with building information or instructions.
Respond to inquiries about neighborhood services when applicable.
Receive and oversee deliveries, mail, and packages for residents.
Inspect buildings and grounds for safety and cleanliness and report issues to the maintenance department.
Assist management with requests for residents in the building.
Keep the lobby, front desk, and package area organized, neat, and clean.
Communicate appropriately with the lead concierge and management.
Provide excellent customer service.