Concierge - NE

Autumn Leaves • Greendale, WI

20d

About The Position

Harbour Village is seeking a hospitality-focused Concierge to serve as the first point of contact for residents, guests, prospective employees, suppliers, vendors, and outside service providers. The Concierge welcomes visitors warmly and professionally and helps ensure that concerns are addressed in a way that supports organizational objectives while making people feel appropriately served.

This is a part-time position of approximately 30 hours per week, including every other weekend. The stated hours are 3:30 p.m. to 10:00 p.m.

Requirements

• High school diploma or general education degree (GED) required.
• Familiarity with Microsoft Office Suite products.
• Excellent telephone communication skills.

Nice To Haves

• Enthusiasm, compassion, and passion for hospitality and senior engagement are sought.

Responsibilities

• Provide ongoing telephone coverage.
• Address issues raised by residents, guests, vendors, and suppliers while supporting organizational objectives and ensuring people feel appropriately served; prevent difficult situations from escalating.
• Accept delivery packages, record receipt in a log book, and notify the recipient resident.
• Prepare maintenance work orders requested by residents and staff.
• Assist the Business Office Manager with projects and assignments.
• Meet and greet residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED