Concierge

Windsor Communities•Bellevue, WA
•Onsite

About The Position

Windsor Communities is hiring a Concierge at The Bravern in Bellevue, Washington. The Concierge is the welcoming first point of contact for residents and helps create exceptional experiences for residents, prospective residents, and vendors. The role supports the leasing and sales office by handling front desk and administrative tasks, managing calls through a switchboard, and providing consistent customer service. The position includes working 2–3 weekends per month to be available to prospective residents. The scheduled shifts are Monday through Wednesday, 8 AM–5 PM; Thursday off; Friday and Saturday, 11 AM–8 PM; and Sunday off. Starting pay is $22.16 per hour, or $46,092 annually. The full pay range is $22.16–$27.70 per hour, depending on experience, tenure, and location.

Requirements

  • Outstanding written and verbal communication skills.
  • Customer-focused mentality.
  • Ability to multitask and shift priorities quickly in a fast-paced leasing and sales office.

Nice To Haves

  • Property management or hospitality experience.

Responsibilities

  • Perform front desk and administrative tasks.
  • Respond to incoming and outgoing telephone calls through the switchboard.
  • Provide exceptional, consistent customer service to residents, prospective residents, and vendors.
  • Work 2–3 weekends per month to support prospective residents looking for a home.

Benefits

  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and holidays.
  • One hour of paid sick and safe time for every 30 hours worked.
  • Ten days of paid vacation accrued bi-weekly.
  • Six weeks of paid parental leave after one year of employment.
  • Ten paid holidays annually and up to three floating days.
  • Professional development and career growth opportunities.
  • 20% discount on housing at any Windsor community.
  • Cell phone stipend.
  • $500 bi-annual apparel allowance.
  • Tuition assistance.
  • Up to $300 annually for fitness reimbursement.
  • Training, mentoring, growth, and advancement opportunities.
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