Concierge

Aegis Living•Bellevue, WA

19d•Onsite

About The Position

Aegis Living Bellevue Overlake is hiring a Concierge to provide exceptional customer service to residents, guests, and families. The position offers a full-time, Monday–Friday schedule from 12:30 p.m. to 8:30 p.m., at the community in Bellevue, Washington. The hourly pay is $22.00. The Concierge greets and directs visitors, families, residents, and employees; handles phone calls and front-desk duties; coordinates appointments and outings; and supports the Marketing Department and Office Manager. Aegis Living is a national leader in retirement, assisted living, and memory care, with a focus on health, quality of life, well-being, and community.

Requirements

Compassionate and positive attitude.
Ability to remain calm and think quickly under stressful situations.
Sensitivity to resident needs and ability to build positive relationships.
Desire to exceed expectations with every interaction.
Willingness to take a 2-step TB test.

Nice To Haves

Previous experience working as a Receptionist or Concierge and/or in a supervisory role.

Responsibilities

Greet and direct visitors, families, residents, and employees to the appropriate person or place while providing exceptional customer service.
Answer phone calls professionally and handle the front desk and assigned duties.
Coordinate medical appointments and family outings with Care and Nursing Staff.
Support the smooth operation of the Marketing Department and Office Manager.
Maintain in-depth familiarity with the community layout and employees’ responsibilities.