CONCIERGE

Lutheran Senior Citizens Inc•Oklahoma City, OK
•$0 - $13

About The Position

As a Concierge at Concordia Senior Living, you will enhance residents’ quality of life by providing customer service and support. You will help ensure residents’ needs are met promptly and efficiently, creating a welcoming and comfortable environment. Acting as a liaison between residents and services, you will coordinate activities, manage requests, and facilitate communication. The role involves interacting compassionately and professionally with seniors and their families, addressing their concerns and helping foster a positive living experience and sense of community.

Requirements

  • High school diploma or equivalent.
  • Previous experience in customer service or hospitality roles.
  • Strong communication and interpersonal skills.

Nice To Haves

  • Experience working in a senior living or healthcare environment.
  • Knowledge of local resources and services available to seniors.
  • Basic computer skills for managing schedules and communications.

Responsibilities

  • Greet residents and visitors warmly and provide assistance and information as needed.
  • Coordinate and schedule activities, appointments, and transportation for residents.
  • Manage incoming requests and inquiries, ensuring timely follow-up and resolution.
  • Monitor the premises and report issues to help maintain a safe and welcoming environment.
  • Collaborate with other staff members to support seamless service delivery and resident satisfaction.
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