Concierge Part Time

Planned Companies • Boston, MA

14d

About The Position

Planned Companies is hiring a motivated, courteous, and knowledgeable Concierge (Front Desk Associate or Doorman) to welcome tenants, guests, and vendors and help ensure a positive building experience. The role includes providing individualized service based on tenants’ personalities, lifestyles, needs, and expectations; sharing information about local attractions and services; and supporting front-desk and building-access operations.

The position offers one of two schedules: Thursday through Saturday, 2 p.m. to 12 a.m. (30 hours total), or Saturday and Sunday, 6 a.m. to 2 p.m. (16 hours total). The pay rate is $18.00 per hour.

Requirements

• At least 2 years of Front Desk or Concierge experience.
• A desire and passion to provide a warm and welcoming greeting to everyone.
• Excellent written and verbal communication skills.
• Basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, and self-assured manner, with the ability to multitask and manage time effectively.
• Ability to lift up to 50 pounds when needed.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors entering the building.
• Build and maintain relationships with tenants and provide individualized experiences based on their personalities, lifestyles, needs, and expectations.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide directions and referrals and help people access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services in designated areas.
• Answer telephones and monitor the lobby.
• Maintain and control keys and access cards.

Benefits

• Full-time employees working 30 or more hours per week are eligible for medical, dental, vision, and other ancillary benefits.
• All employees, both full-time and part-time, may participate in the company 401(k) with an employer match.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed