Part-Time Concierge - The SUR

Greystar Management Services • Arlington, VA

3d

About The Position

The Concierge organizes, coordinates, and implements resident services and programs, and provides residents with information and help related to local market resources. The role greets prospects and residents, supports the leasing office, coordinates community services and amenities, and assists with resident activities.

The position requires flexibility to work evenings, weekends, and holidays, including being on call. It may also involve travel to other properties, training, or business meetings as needed.

Requirements

• Ability to work a flexible schedule, including evenings, weekends, and holidays, and take on-call duties.
• Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Ability to work indoors and outdoors in all weather conditions.
• Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
• Ability to travel occasionally or regularly as needed to assist other properties, attend training, or attend business meetings.

Responsibilities

• Greet prospects and residents entering the office or leasing area and ensure visitors are comfortable while waiting to speak with a team member.
• Answer phone calls and route them to the appropriate team member; assist with completed service-request callbacks as needed.
• Maintain the guest suite schedule, ensure proper payment and cleanliness before guest arrivals, and coordinate loading dock and/or elevator schedules for move-ins and move-outs.
• Ensure clubhouse amenities are ready for tours before the leasing office opens each morning.
• Document package arrivals and notify residents of deliveries within 24 hours.
• Maintain tracking logs for equipment rentals, dry cleaning, and other community services.
• Assist the community team with scheduling, planning, and organizing resident activities and programs.
• Maintain detailed information on local restaurants, shops, delivery services, and other resources of interest to residents.
• Maintain relationships and contacts with concierge vendors.

Benefits

• 401(k) with company match (eligibility required)
• Employee Assistance Program
• Paid sick time
• The position may be eligible for weekly, monthly, and/or quarterly bonus programs.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed