Concierge- Part Time

Harmony Senior Services•Glasgow, KY

About The Position

The Concierge performs administrative and reception support for the community. The role greets visitors, answers and transfers telephone calls, takes accurate messages, monitors building security systems and resident and visitor logs, and completes office tasks such as filing, typing, and copying. The Concierge also handles service request forms, meal ticket sales and accounting, assists with coordinating residents’ van schedules, and follows confidentiality policies for resident information. The position requires a professional, considerate manner and the ability to work effectively in a busy environment and as part of a team.

Requirements

High school diploma or GED.
Experience in administrative functions.
Professional appearance and dress; be considerate, neat, and well groomed.
Answer phones politely and professionally.
Be organized and work well with others as part of a team.
Treat residents, visitors, coworkers, and management with politeness and consideration.
Communicate effectively verbally and in writing.
Be able to sit for extended periods.
Function effectively in a busy environment and multitask.
Be willing to work a flexible schedule that includes weekends and holidays.
Attend all required in-services and staff meetings.

Responsibilities

Greet and monitor visitors to the community.
Answer telephone calls, transfer them to the appropriate party, and take accurate messages in a courteous and professional manner.
Monitor the walkie-talkie, door security system, and fire panel as needed.
Monitor resident sign-in and sign-out and visitor registration logs.
Complete administrative support tasks, including filing, typing, and making copies, for all departments.
Fill out and log service request forms for residents and staff.
Keep the front desk and lobby clean and neat.
Sell meal tickets and account for payments by payroll deduction or personal check.
Help ensure building security by periodically checking entrances and exits.
Attend required in-services and staff meetings.
Assist with coordinating the van schedule for residents.
Follow confidentiality policies regarding the release of resident information.
Complete other duties as assigned.