Part-Time Concierge

Fogelman • Germantown, TN

25d • Onsite

About The Position

Fogelman is hiring a part-time Concierge for Thornwood Apartments in Germantown. The Concierge serves as the community’s first impression and provides superior customer service to residents. The role includes managing the front desk, greeting residents and visitors, monitoring surveillance cameras, and helping ensure resident satisfaction and community security.

The schedule is every other Saturday and Sunday from 7 a.m. to 3 p.m.; on opposite weekends, the schedule is 3 p.m. to 11 p.m. Candidates must be available to work a flexible schedule on any day of the week, including weekends. This is a drug-free workplace and an Equal Opportunity Employer. Offers are contingent on successful completion of the pre-employment process, which may include criminal background, motor vehicle, drug, and reference checks.

Requirements

• 2–4 years of concierge, front desk, or customer service experience.
• Availability to work a flexible schedule on any day of the week, including weekends.
• Self-motivated, enthusiastic, resourceful, and able to work as a self-starter.
• Exceptional verbal and written communication skills.

Responsibilities

• Manage the front desk and greet and assist residents and their guests courteously and efficiently.
• Answer telephone calls, provide information, forward calls, and take messages as needed.
• Help ensure resident satisfaction through exemplary customer service.
• Monitor who enters and exits the property and confirm non-residents, such as guests, tradespeople, and delivery personnel, are approved by a resident or the management office.
• Diligently monitor surveillance cameras for unauthorized people and propped-open doors, and contact the police department as needed.
• Perform other job-related duties as assigned.

Benefits

• Competitive biweekly pay, plus $125 leasing commissions and split monthly renewal commissions.
• Monthly cell phone allowance and quarterly shopping report bonus.
• Housing discount.
• BCBS health, dental, vision, disability, and life insurance.
• Matching 401(k).
• Training, career development, and tuition reimbursement.
• Recognition and rewards through Awardco, associate appreciations, and incentives.
• $500 associate referral reward.
• Employee Connect resources for legal, financial, and personal support.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed