Concierge

Aegis Living • Seattle, WA

6d

About The Position

Aegis of Madison is seeking a Concierge to provide exceptional customer service to residents, guests, and families. The role involves welcoming and directing visitors, handling the front desk and phone calls, coordinating appointments and outings, and supporting the Marketing Department and Office Manager. The Concierge should become familiar with the community layout and employees’ responsibilities.

This is a part-time position with a schedule of Saturday 8 a.m.–8 p.m. and Monday 7 a.m.–3 p.m. The listed pay is $23.00 per hour.

Requirements

• Have a compassionate and positive attitude.
• Be able to remain calm and think quickly in stressful situations.
• Be sensitive to resident needs and able to build positive relationships.
• Display a desire to exceed expectations with every interaction.
• Be willing to take a 2-step TB test.

Nice To Haves

• Previous experience as a Receptionist or Concierge and/or in a supervisory role.

Responsibilities

• Greet and direct visitors, families, residents, and employees to the appropriate person or place while providing exceptional customer service.
• Answer phone calls professionally and handle the front desk and assigned duties.
• Coordinate medical appointments and family outings with Care and Nursing Staff.
• Support the smooth operation of the Marketing Department and Office Manager.
• Maintain in-depth familiarity with the community layout and employees’ responsibilities.

Benefits

• Defined growth opportunities
• Flexible schedules
• Vacation pay
• Sick pay
• Appreciation days
• Medical, dental, and vision coverage
• 401(k)

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed