Concierge

Monarch Communities•Englishtown, NJ

About The Position

The Concierge offers a positive first impression to everyone entering the community, provides community information to inquiries in support of sales and marketing efforts, responds to incoming calls, and provides clerical support to all departments. This is a non-exempt, hourly position reporting to the Business Operations Director. The part-time schedule is Fridays and Saturdays from 8:00 a.m. to 4:00 p.m. The stated pay range is $16.00–$17.00 per hour.

Requirements

Strong interpersonal skills and the ability to relate to a variety of people and personalities.
Experience working with the senior population.
Computer proficiency, including Microsoft Office applications such as Windows, Outlook, and Excel, and the ability to learn new applications.
Ability to perform the listed physical activities, including standing, walking, sitting, reaching, balancing, stooping, kneeling, crouching, talking, hearing, and smelling.
Ability to lift or carry up to 25 pounds and use proper body mechanics.

Nice To Haves

High school diploma preferred.

Responsibilities

Answer and screen incoming calls courteously and professionally.
Receive and process mail for the community.
Maintain and update the log of emergency phone numbers and resident emergency face sheets.
Monitor security alarms, the resident emergency call system, and front-door security.
Order and maintain appropriate office supplies.
Assist the Business Operations Director with assigned administrative tasks.
Participate in and attend scheduled in-service training.
Ensure compliance with federal, state, and local regulations, as well as community policies and procedures.
Perform other duties as assigned.