Concierge ~ Centennial ~ Part-time

MorningStar Careers•Centennial, CO

About The Position

MorningStar Senior Living is seeking a part-time Concierge to support residents, families, visitors, and staff. The Concierge greets and assists visitors, families, and residents; answers calls and provides information or takes messages; sorts and distributes mail; and types, files, and handles correspondence. The role also involves escorting people to resident suites or other areas when necessary, using office equipment, and carrying out assigned duties in accordance with applicable regulations and company policies and procedures. The posted schedule is Friday 10 p.m.–6 a.m. and Saturday 2 p.m.–10 p.m. The pay rate is $21.00 per hour, non-exempt.

Requirements

Demonstrate the core values of Love, Kindness, Honesty, Goodness, Fairness, and Respect.
Be friendly, courteous, patient, and understanding, and work well with staff, residents, and families.
Be able to meet deadlines, organize work, and prioritize workload.
Have job knowledge of typing, filing, copy machines, telephone systems, intercommunication systems, and office equipment.
Be knowledgeable about resident rights, confidentiality, serving the public and answering questions, the employee handbook, and census.

Nice To Haves

At least one year of front desk or reception-related experience is preferred.
High school education or equivalent is preferred but not required.

Responsibilities

Greet and assist visitors, family members, and residents, and provide requested non-confidential information.
Answer the telephone promptly using the appropriate community greeting, provide information, and take messages as required.
Sort mail and distribute it to the appropriate departments.
Type and file correspondence and other information, stuff envelopes, and handle correspondence.
Adhere to and interpret residents’ rights and personnel policies.
Use computers, calculators, copy machines, postage machines, telephone systems, and other office equipment.
Express concern and compassion for residents and families.
Escort people to residents’ suites and other areas when necessary.
Carry out other duties as assigned.