Concierge

American House Senior Living Communities • Sarasota, FL

17d

About The Position

American House Senior Living Communities is hiring a Concierge for its senior living community in Sarasota. The Concierge serves as a welcoming point of contact for residents and guests, providing friendly customer service and helping create a comfortable, positive community environment. The role includes answering calls, directing guests, responding to resident concerns, and providing administrative and clerical support. Duties also include scheduling appointments, managing mail, using technology and the BILD sales system, supporting weekend activities, leading emergency procedures, notifying the Executive Director about emergencies, and reporting items that need repair. Full-time and part-time schedules are available, with listed overnight and evening weekend shifts.

Requirements

• Proficiency in word processing, spreadsheets, and email.

Nice To Haves

• Experience in senior living environments.

Responsibilities

• Welcome residents and guests and help create a joyful, comfortable environment.
• Answer phone calls and direct guests and other visitors.
• Address and resolve resident concerns.
• Provide administrative and clerical support.
• Schedule appointments and manage mail.
• Use technology to support community operations and communication.
• Lead emergency procedures.
• Learn and use the BILD sales system.
• Support and help organize weekend activities.
• Notify the Executive Director promptly about emergencies.
• Identify items requiring repair and report them.

Benefits

• Opportunities for professional development.
• Friendly and supportive team environment.
• Opportunity to make a difference in residents’ daily lives.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed