Concierge
About The Position
The Delaney at the Vale is recruiting a hospitality-focused Concierge who serves as the first point of contact for the community. The role involves warmly and professionally greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers. The Concierge provides telephone coverage, responds to issues, manages delivery notifications, prepares maintenance work orders, and assists the Business Office Manager with projects and assignments. This is a full-time, overnight position scheduled Monday through Friday from 11 p.m. to 7 a.m. The stated pay range is $20–$24 per hour.
Requirements
- High school diploma or GED.
- Excellent customer experience skills.
- Ability to handle multiple priorities.
- Familiarity with Microsoft Office Suite products.
- Excellent telephone communication skills.
Responsibilities
- Meet and greet residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner.
- Provide ongoing telephone coverage.
- Resolve issues raised by residents, guests, vendors, and suppliers while meeting organizational objectives and ensuring people feel appropriately served; prevent difficult situations from escalating.
- Accept delivery packages, record receipt in the log book, and notify the resident who is receiving the delivery.
- Prepare maintenance work orders requested by residents and staff.
- Assist the Business Office Manager with projects and assignments.
Benefits
- 401(k) with employer matching
- Dental insurance
- Health insurance
- Vision insurance
- Life insurance
- Paid time off
- Daily Pay
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
