Concierge

Rise Association Management Group•Houston, TX
•$16 - $17

About The Position

RISE Association Management Group is seeking a polished, service-driven Concierge for a luxury high-rise condominium team. The Concierge is the first point of contact for residents and guests and helps create a welcoming experience, support smooth daily operations, and deliver outstanding customer service. The role is based in ZIP code 77004 and pays $16.00–$17.00 per hour. One of two Monday–Friday shifts is available: 4:00 PM–12:00 AM or 12:00 AM–8:00 AM.

Requirements

  • High school diploma or equivalency.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and the ability to manage multiple priorities effectively.
  • Friendly, courteous, and professional demeanor; enjoy working with a variety of people.
  • Team player with a strong work ethic.
  • Proficiency in Microsoft Office and information systems.
  • Ability to lift 30–50 pounds.
  • Ability to remain standing or sitting upright for long periods.

Nice To Haves

  • Bachelor’s degree in Hospitality Management or Business Administration.
  • At least one year of high-end/luxury hospitality or property management experience.

Responsibilities

  • Greet and assist residents and guests with professionalism and warmth.
  • Manage front desk operations, including access control, visitor management, and security monitoring.
  • Handle mail, packages, reservations, and resident requests.
  • Conduct daily property walkthroughs and report maintenance or housekeeping needs.
  • Maintain knowledge of community amenities and local services to enhance the resident experience.
  • Complete reports, document incidents, and support administrative needs.
  • Collaborate with leadership to address and resolve resident concerns promptly.
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