Concierge

Albertsons

25d

About The Position

The Concierge welcomes and engages guests, supports their catering and party-planning needs, and coordinates orders across store departments and outside service providers. The role requires knowledge of catering offerings, portion quantities, and food pairings, as well as careful order placement and follow-through to ensure orders meet guests’ specifications and are ready on time.

The Concierge also helps coordinate donation events with management and participating departments, tracks associated costs, and reports to the Store Director. The position includes other duties as requested or required by upper management.

Requirements

• Must be 18 years of age or older.
• Food, kitchen, or catering service background.
• Available seven days a week from 9 a.m. to 6 p.m. to take and place guest orders.
• Able to perform physical aspects of the job, including bending, squatting, lifting, climbing, and walking.
• Able to work in a fast, efficient, and controlled manner.
• Must maintain a current Food Safety Certification.
• Able to function as a team member and get along with others.

Nice To Haves

• A degree in Culinary, Event Planning, or Hospitality is a plus.

Responsibilities

• Acknowledge, greet, and engage guests entering the work area or department.
• Understand catering-brochure offerings and additional platters from departments such as seafood, bakery, and sushi.
• Determine appropriate order quantities based on the number of guests and recommend complementary food pairings.
• Place orders with the appropriate departments and retain copies to ensure consistency in order details, pricing, pickup times, and special requests.
• Pull daily catering orders each morning and confirm with catering staff that all orders are listed for the day.
• Review orders with catering staff, ensure special requests are noted, and make sure orders are ready on time for pickup.
• Coordinate store offerings, including Floral, Bakery, Wine, and Dish, to support guests’ party-planning needs.
• Establish outside sources for party setup and serving staff to provide full-service catering.
• Work with management to plan and order for donation events, contact organizations about their needs, keep events within budget, follow up on reimbursement to participating departments, and track costs for reporting to the Store Director.
• Perform other duties as requested or required by upper management.

Benefits

• Inclusive work culture built on belonging.
• Competitive wages paid weekly.
• Flexible work schedules.
• Associate discounts.
• Leaders invested in training, career growth, and development.
• Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
• Vacation / Paid Time Off.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed