Concierge

Meridian Senior Living•Boca Raton, FL

About The Position

The Concierge/Receptionist welcomes guests warmly and professionally, both in person and over the phone. As the first point of contact for people entering the community, this position helps create a welcoming environment. The role requires compassion and a desire to work with older adults, along with tact, reliability, honesty, and respect for confidentiality and privacy. The employee is expected to follow and promote Meridian Senior Living’s policies, mission, core values, and founding principles.

Requirements

High school diploma or equivalent.
Previous experience answering telephones and/or working in a customer service position.
Experience with Microsoft Word, Excel, and Outlook.
Ability to deal tactfully with employees, residents, family members, and visitors.
Ability to read, write, and speak English.
Compassion for and a desire to work with the elderly.
Honesty, fairness, dependability, and respect for confidentiality and the rights and privacy of others.
Meet all health requirements and pass background checks.

Responsibilities

Greet guests in a friendly, warm, and welcoming manner in person and over the phone.
Create a welcoming environment as the first contact for guests entering the community.
Practice and promote Meridian Policies and Procedures, Mission Statement, Core Values, and Founding Principles.

Benefits

Medical insurance with plan options
Dental insurance
Vision insurance
Telemedicine through 1800MD at no cost to employees and family members, with no enrollment required
Flexible Spending Account
Company-paid life insurance
Company-paid long-term disability
Voluntary short-term disability
Accident coverage
Critical illness coverage
Pet insurance
Tuition reimbursement
401(k)
Employee Assistance Program
Referral bonus
Employee discounts