Concierge | Part Time

Harmony Senior Services•Chester, VA

7d•$18 - $21•Onsite

About The Position

The Concierge performs administrative and reception support for the community. Duties include welcoming visitors, answering and transferring telephone calls, taking accurate messages, monitoring security and fire systems as needed, and maintaining resident and visitor sign-in logs. The role also supports office functions across departments, helps coordinate resident van schedules, and sells meal tickets. The Concierge must follow confidentiality policies and help maintain a clean, orderly, and secure front desk and lobby.

Requirements

High school diploma or GED.
Experience in administrative functions.
Polite and professional telephone manner.
Organized and able to work well with others as part of a team.
Polite and considerate toward residents, visitors, coworkers, and management.
Effective verbal and written communication skills.
Able to sit for extended periods.
Able to function effectively in a busy environment and multitask.
Willing to work a flexible schedule that includes weekends and holidays.
Must attend all required in-services and staff meetings.
Considerate, neat, well groomed, and professional in appearance; must dress professionally.

Responsibilities

Greet and monitor visitors to the community.
Answer telephone calls, transfer them to the appropriate person, and take messages in a courteous and professional manner.
Monitor walkie-talkie, door security system, and fire panel as needed.
Monitor resident sign-in and sign-out and visitor registration logs; periodically check building entrances and exits to help ensure security.
Complete service request forms for residents and/or staff and log them.
Keep the front desk and lobby clean and neat.
Sell meal tickets and account for payment by payroll deduction or personal check.
Assist with coordinating the van schedule for residents.
Follow confidentiality policies regarding the release of resident information.
Provide administrative support to all departments, including filing, typing, and making copies.
Attend required in-services and staff meetings.
Perform other duties as assigned.