Concierge

Vi Living•Hilton Head Island, SC
•Onsite

About The Position

The Concierge welcomes and directs residents and guests of the community. The role answers resident questions, addresses simple resident needs, monitors emergency response and other community systems, and receives and directs incoming calls. The position is based at TidePointe, a Vi Community, at 700 TidePointe Way, Hilton Head Island, SC 29928.

Requirements

  • Current CPR and First Aid certifications, or willingness and ability to become certified.
  • Excellent oral communication skills, including a clear speaking voice.
  • Excellent organizational skills and ability to manage multiple tasks.
  • Ability to deal with stress and act responsibly with good judgment in an emergency situation.
  • Ability to use a resident- and customer-focused approach to problem solving.

Nice To Haves

  • Prior experience in a customer service environment is preferred.

Responsibilities

  • Welcome and direct residents and guests of the community.
  • Answer resident questions and address simple resident needs.
  • Monitor the emergency response and other community systems.
  • Receive and direct incoming calls.

Benefits

  • Competitive pay
  • Exceptional benefits
  • Generous paid time off accruing from day one
  • 401(k) with company match
  • Paid maternity and paternity benefits
  • Award-winning training and development
  • Tuition reimbursement
  • Luxury work environment
  • Meaningful and rewarding work
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