Concierge

Trinity Health • West Hartford, CT

6d

About The Position

The McAuley is seeking a full-time Receptionist to manage front desk operations and respond to in-house emergencies. The schedule is 11 p.m. to 7 a.m., 40 hours per week, Sunday through Thursday.

The role involves greeting and directing visitors and residents, answering questions, providing information, coordinating guest apartment reservations and follow-ups, distributing communications and mail, and managing deliveries. The Receptionist also responds to emergency alarms and coordinates with security and maintenance, maintains reception forms and filing systems, operates the switchboard, monitors security cameras, schedules transportation, manages resident trip sign-ups, handles work orders, and administers the key control system.

The McAuley and Mercy Community Health are committed to honoring each person's dignity and valuing colleagues' diverse perspectives and experiences. The organization is an equal opportunity employer and considers qualified applicants without regard to protected status.

Requirements

• Proficiency in English and the ability to understand and follow written and verbal instructions.
• Ability to work independently and communicate effectively.
• Ability to perform essential job functions with or without accommodation.

Nice To Haves

• Three months of receptionist experience is preferred.
• Familiarity with a switchboard, communication systems, and security cameras.

Responsibilities

• Uphold The McAuley’s mission and Mercy Community Health’s values.
• Greet and direct visitors and residents, answer questions, and provide information.
• Reserve guest apartments and handle follow-ups.
• Distribute memos, newsletters, and resident mail.
• Manage UPS deliveries and registered mail.
• Respond to emergency alarms and coordinate with security and maintenance.
• Maintain and update reception forms and filing systems.
• Operate the switchboard and monitor security cameras.
• Schedule transportation and manage resident trip sign-ups.
• Handle work orders and the key control system.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed