Concierge

Scully Company • Philadelphia, PA

3d • $18 - $19

About The Position

Scully is hiring a Concierge to provide residents with knowledgeable, polished, and welcoming customer service. The Concierge shares accurate information about community amenities and services, offers recommendations for nearby attractions and activities, and helps residents arrange reservations, tickets, and transportation. The role also supports special events, coordinates resident requests with the appropriate managers, and represents the Scully brand by taking a can-do, problem-solving approach to resident issues.

The position is scheduled Monday through Friday, 7:00 a.m. to 3:30 p.m. Scully describes its workplace culture as a family business environment that values employee growth, well-being, and work-life balance.

Requirements

• First-class customer service skills.
• A knack for sales.
• Strong time-management skills.
• Strong communication and organizational skills.
• Polished professional appearance.
• Associate degree or equivalent experience.

Responsibilities

• Provide accurate information about community amenities and services.
• Recommend local attractions, services, and activities in or around the community.
• Assist guests with obtaining reservations or tickets for local entertainment and attractions when requested.
• Book transportation for residents when requested.
• Provide high-quality customer service to residents.
• Help coordinate special events.
• Obtain details about resident special requests and communicate them to the appropriate managers.
• Represent the Scully brand and address resident issues with a can-do, problem-solving attitude.

Benefits

• $2,000 sign-on bonus.
• Employee Housing Discount Program.
• Competitive salary with additional merit opportunities.
• Medical, dental, and vision insurance with comprehensive coverage for the employee and family.
• Employer-paid life insurance and long-term and short-term disability coverage.
• 401(k) with employer match.
• Paid time off (PTO) and paid holidays.
• Employee housing discount.
• Tuition assistance and ongoing training opportunities.
• Parental leave.
• Healthcare and dependent care flexible spending accounts (FSA).
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree