Concierge

Aegis Living • Seattle, WA

4d

About The Position

Aegis of Ballard is hiring a part-time Concierge to provide exceptional customer service to residents, guests, and families. The schedule is Sunday through Tuesday, 6 p.m. to 10 p.m. The Concierge greets and directs visitors, families, residents, and employees; handles phone calls and front-desk duties; coordinates medical appointments and family outings with Care and Nursing staff; and supports the Marketing Department and Office Manager. The role requires familiarity with the community layout and employees’ responsibilities.

Requirements

• Have a compassionate and positive attitude.
• Remain calm and think quickly under stressful situations.
• Be sensitive to resident needs and able to build positive relationships.
• Display a desire to exceed expectations with every interaction.
• Be willing to take a 2-step TB test.

Nice To Haves

• Previous experience as a Receptionist or Concierge and/or in a supervisory role.

Responsibilities

• Greet and direct visitors, families, residents, and employees to the appropriate person or place while providing exceptional customer service.
• Answer phone calls professionally and handle the front desk and assigned duties.
• Coordinate medical appointments and family outings with Care and Nursing staff.
• Support the smooth operation of the Marketing Department and Office Manager.
• Maintain in-depth familiarity with the community layout and employees’ responsibilities.

Benefits

• Defined growth opportunities
• Flexible schedules
• Vacation pay
• Sick pay
• Appreciation days
• Medical, dental, and vision coverage
• 401(k)

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed