Concierge

The Enclave Of Franklin•Franklin, MA

About The Position

The Concierge meets and greets residents and visitors while handling a variety of clerical duties. The role includes welcoming and assisting residents and visitors professionally, managing visitor and vendor sign-in and sign-out, directing phone calls, notifying residents or staff about arriving guests and deliveries, and responding to residents’ requests for assistance or referring them to other staff as appropriate.

Requirements

  • High school diploma or equivalent (GED).
  • CPR certification.
  • At least 1 year of related work experience.

Responsibilities

  • Greet and assist residents and visitors in a polished and professional manner.
  • Manage the front desk sign-in and sign-out process for visitors and vendors.
  • Handle and direct incoming phone calls.
  • Inform residents or staff of the arrival of guests, packages, and deliveries.
  • Accommodate residents’ requests for assistance, referring them to other staff as necessary.

Benefits

  • $1,000 employee referral bonus.
  • Tuition reimbursement eligibility after three months of full-time employment.
  • Competitive pay.
  • 401(k) with company match.
  • Next Day Pay with PayActiv.
  • Health insurance benefits starting at $80 per month for full-time associates.
  • Excellent benefits offering.
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