Concierge
About The Position
The Concierge at The Wellington at Southport, a Sonida Senior Living community in Indianapolis, Indiana, supports the Assisted Living and Memory Care community by welcoming visitors, managing phone calls and mail, sharing community information, coordinating express deliveries, and addressing customer questions and concerns. The role calls for a dependable team member who enjoys providing exceptional customer service and care to senior residents. The employer describes flexible scheduling, paid training, access to educational and learning opportunities, and technology intended to support resident care and improve work processes. Benefit eligibility depends on employment status and location.
Requirements
- Enjoy providing exceptional customer service and care to senior residents.
- Be a dependable and responsible member of the team.
Responsibilities
- Answer telephone calls and direct callers to the appropriate person; provide information such as the community address, directions, fax numbers, website, and related details.
- Greet visitors and direct them to the appropriate location in the community.
- Receive, sort, and forward incoming mail.
- Coordinate pickup and delivery of express mail services, including FedEx and UPS.
- Resolve customer questions and concerns.
Benefits
- Competitive wage
- Health insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- 401(k) retirement savings plan with a discretionary company match determined each year based on company performance
- Flexible scheduling
- Company support for educational and learning opportunities
- Paid referral programs for team member and resident referrals
- Employee Assistance Program
- Dependent Care and flexible spending accounts
- PTO available from day one
- Paid training
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
