Concierge- Part Time

Benchmark Senior Living•Walpole, MA

About The Position

Benchmark Senior Living is hiring a part-time Concierge to serve as the community’s front-desk representative and help create a welcoming experience for residents and guests. The role is central to communications among residents, visitors, and staff and is suited to someone with a passion for hospitality and personalized service. The schedule is Friday, 11:30 a.m.–8:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Hotel or resort experience is a plus. The position prefers a high school diploma or GED and requires one to three years of customer service experience or training, or an equivalent combination of education and experience.

Requirements

  • High school diploma or GED preferred.
  • One to three years of customer service experience and/or training, or an equivalent combination of education and experience.
  • Excellent telephone communication skills.
  • Demonstrated passion for serving people.

Nice To Haves

  • Hotel or resort experience.

Responsibilities

  • Exemplify Benchmark’s culture of Elevating Human Connections in every interaction.
  • Provide residents and guests with an excellent first impression and project a welcoming, professional image at all times.
  • Serve as a communications hub for residents, visitors, and staff throughout the community.
  • Manage numerous tasks and projects simultaneously.
  • Pay close attention to detail and remain observant and intuitive.

Benefits

  • Eight holidays and two floating holidays
  • Discounted meal program
  • Paid training
  • Company-provided uniforms
  • Associate referral bonus program
  • Physical and mental health wellness programs
  • 401(k) retirement plan with company match
  • Medical, vision, and dental benefits
  • Tuition reimbursement
  • Vacation and health and wellness paid time off
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