Concierge - Part-Time

The Homestead at Hickory View Retirement Center•Washington, MO

About The Position

The Concierge welcomes and directs visitors, handles incoming calls, assists residents and family members with questions and concerns, and responds appropriately to emergencies. The role also includes monitoring and maintaining the cleanliness of the front lobby and entrance area. This is a part-time position with a varied schedule and required weekend availability.

Requirements

  • High school diploma or equivalent.
  • Technology skills.
  • Self-motivated, organized, and professional.
  • Ability to work independently and handle multiple tasks at one time.
  • Strong communication skills and ability to work with potential residents, current residents, family members, and team members.

Nice To Haves

  • Experience in an office environment, answering phones, or customer service.

Responsibilities

  • Greet visitors and direct them to the front desk in a friendly and helpful manner.
  • Answer incoming phone calls and transfer calls or take messages as appropriate.
  • Respond to questions and concerns from residents and family members.
  • Respond to and appropriately handle emergency situations.
  • Monitor and maintain the cleanliness of the front lobby and entrance area.

Benefits

  • 401(k) participation for part-time and full-time team members.
  • Paid time off for part-time and full-time team members.
  • Holiday pay for part-time and full-time team members.
  • Daily Pay for part-time and full-time team members.
  • Discounts through Perk Spot for part-time and full-time team members.
  • Medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options for eligible full-time team members.
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