Concierge

Inspired Living at Ivy Ridge•St. Petersburg, FL

17d•Onsite

About The Position

Inspired Living is hiring a Concierge for its Inspired Living at Ivy Ridge senior living community in St. Petersburg, Florida. The Concierge serves as the welcoming first point of contact for residents, families, visitors, and prospective residents, helping create a warm, comfortable, and inviting community experience. The role also supports resident requests, activities, sales and marketing, and business-office tasks while maintaining confidentiality.

Requirements

High school diploma or equivalent.
At least 6 months of receptionist, concierge, hospitality, or similar experience.
Excellent verbal and written communication skills.
Comfort communicating with people in person and over the phone.
Strong organizational skills and attention to detail.
Professional, friendly, dependable, and confident.
Genuine desire to make people feel welcome and cared for.

Nice To Haves

Experience with Microsoft Word and Excel.

Responsibilities

Welcome residents, families, visitors, and guests in a warm, friendly, and professional manner.
Answer incoming calls, direct inquiries, take messages, and provide helpful information.
Help maintain a clean, comfortable, and inviting lobby.
Assist residents with mail, packages, and other everyday requests.
Support activities and encourage resident participation and connection.
Answer questions from prospective residents and families, connect them with the appropriate sales team, and assist with tours as needed.
Support Sales & Marketing with inquiries, lead management, tours, and marketing materials.
Assist the Business Office with resident documentation and file maintenance while maintaining confidentiality.
Collaborate with community leaders and help wherever needed to create an exceptional experience.
Bring creativity, attention to detail, and a helpful attitude to the role.