Concierge
About The Position
Rose Senior Living Beachwood is recruiting a hospitality-focused Concierge who serves as the first point of contact for people visiting the community. The Concierge warmly and professionally greets residents, guests, prospective employees, suppliers, vendors, and outside service providers, and provides ongoing telephone coverage. The position also handles package deliveries, prepares maintenance work orders, helps resolve issues, and assists the Business Office Manager with projects and assignments. The schedule is 4 p.m. to 10 p.m. on Tuesday, Thursday, Friday, and every other weekend. The stated wage is $16.00.
Requirements
- High school diploma or general education degree (GED).
- Familiarity with Microsoft Office Suite products.
- Excellent telephone communication skills.
Responsibilities
- Meet and greet residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner.
- Provide ongoing telephone coverage.
- Resolve issues raised by residents, guests, vendors, and suppliers while meeting organizational objectives and helping individuals feel appropriately served; prevent difficult situations from escalating.
- Accept delivery packages, record receipt in a log book, and notify the recipient resident.
- Prepare maintenance work orders as requested by residents and staff.
- Assist the Business Office Manager with projects and assignments.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
