Concierge

Aegis Living•Seattle, WA

5d•Onsite

About The Position

Aegis of Madison is hiring a part-time Concierge to provide exceptional customer service to residents, guests, and families. The role includes greeting and directing visitors, handling phone calls and front-desk duties, coordinating appointments and outings, and supporting the Marketing Department and Office Manager. The position is based at Aegis of Madison, 2200 E Madison St, Seattle, WA 98112. The listed pay is $23.00 per hour.

Requirements

Have a compassionate and positive attitude.
Remain calm and think quickly under stressful situations.
Be sensitive to resident needs and able to build positive relationships.
Demonstrate a desire to exceed expectations with every interaction.
Be willing to take a 2-step TB test.

Nice To Haves

Previous experience working as a Receptionist or Concierge and/or in a supervisory role.

Responsibilities

Greet and direct visitors, families, residents, and employees to the appropriate person or place while providing exceptional customer service.
Answer phone calls professionally and handle the front desk and assigned duties.
Coordinate medical appointments and family outings with Care and Nursing Staff.
Support the smooth operation of the Marketing Department and Office Manager.
Develop in-depth familiarity with the community layout and employees’ responsibilities.