Concierge - Part-Time

Spectrum Retirement Communities, LLC•South Elgin, IL

3d•$16 - $18

About The Position

The Concierge welcomes and directs visitors, handles incoming phone calls, responds to questions and concerns from residents and family members, and appropriately handles emergency situations. The role also monitors and maintains the cleanliness of the front lobby and entrance area. The schedule is part-time, including Sunday, Monday, and additional days as needed.

Requirements

High school diploma or equivalent.
Technology skills.
Self-motivated, organized, and professional.
Ability to work independently and handle multiple tasks at one time.
Strong communication skills and ability to work with potential residents, current residents, family members, and team members.

Nice To Haves

Experience in an office environment, answering phones, or customer service is preferred.

Responsibilities

Greet visitors and direct them to the front desk in a friendly and helpful manner.
Answer incoming phone calls and transfer calls or take messages as appropriate.
Respond to questions and concerns from residents and family members.
Respond to and appropriately handle emergency situations.
Monitor and maintain the cleanliness of the front lobby and entrance area.