Concierge

Sunrise Senior Living • Tucson, AZ

18d • $16 - $20

About The Position

As a Concierge at Sunrise Senior Living, you create the first impression of the community by welcoming residents, families, and visitors and helping ensure a warm, safe, and organized experience. You serve as the face of the community and help make sure interactions reflect Sunrise’s hospitality and service standards.

The role supports front-desk operations and community administration, including answering calls, assisting with inquiries and move-in preparations, maintaining front-desk and Bistro areas, and handling appointments, mail, resident rosters, meal tickets, and basic office tasks. The Concierge also supports recruitment and marketing activities, maintains visitor and safety procedures, and assists with emergency procedures.

The listed pay range is 16.00–19.75. Benefits and other compensation may include medical, dental, vision, life, and disability plans; retirement savings plans; an Employee Assistance Program and discount program; paid time off, sick time, and holiday pay; myFlexPay; tuition reimbursement; and discretionary and/or non-discretionary bonuses. Some benefits have eligibility requirements.

Requirements

• High school diploma or GED.
• Strong customer service and communication skills.
• Organization, excellent time management, and follow-through.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families professionally and warmly.
• Answer and route calls promptly and take accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, distribute mail, and maintain resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Benefits

• Medical, dental, vision, life, and disability plans.
• Retirement savings plans.
• Employee Assistance Program and discount program.
• Paid time off (PTO), sick time, and holiday pay.
• myFlexPay, which allows employees to get paid within hours of a shift.
• Tuition reimbursement.
• Discretionary and/or non-discretionary bonuses may be offered, subject to position, program, and performance eligibility.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED