Concierge Mixed Shift

Planned Companies•Boston, MA

About The Position

Planned Companies is hiring a motivated, courteous, and knowledgeable Concierge to welcome tenants, guests, and vendors and help ensure they have a positive experience. The position supports the presentation and safety of the property while providing individualized service based on tenants’ personalities, lifestyles, needs, and expectations. The schedule is Sunday and Monday from 3 p.m. to 11 p.m., and Friday and Saturday from 7 a.m. to 3 p.m., for 32 total hours per week. The pay rate is $19.75 per hour.

Requirements

  • At least 2 years of Lead Front Desk or Lead Security experience.
  • Desire and passion to provide a warm and welcoming greeting to everyone.
  • Excellent written and verbal communication skills.
  • Basic computer skills.
  • Knowledge of local attractions and establishments.
  • Polite, friendly, and self-assured manner, with the ability to multitask and manage time effectively.
  • Ability to lift up to 50 pounds when needed.

Responsibilities

  • Greet, announce, and direct tenants, guests, and vendors entering the building.
  • Build and maintain relationships with tenants and provide individualized experiences based on their personalities, lifestyles, needs, and expectations.
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
  • Plan and organize on-site events.
  • Provide directions and referrals, and help people access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
  • Document, secure, and track mail, deliveries, and vendor services in designated areas.
  • Answer telephones and monitor the lobby.
  • Maintain and control keys and access cards.

Benefits

  • Full-time employees working 30 or more hours per week are eligible for medical, dental, vision, and other ancillary benefits.
  • All employees, including full-time and part-time employees, may participate in the company 401(k) plan, which includes an employer match.
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