Concierge

Lithia & Driveway•Ridgeland, MS

29d•Onsite

About The Position

Dealership: L0830 Mercedes-Benz of Jackson Mercedes Benz of Jackson Dealerships nationwide representing over 48 manufacturers in 24 states! Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals. If you are a product specialist or customer service professional who loves cars and making people happy, automotive retail might be perfect for you! Get your career in gear today! At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Requirements

High School graduate or equivalent, 18 years or older required.
Acceptable driving record and a valid driver's license in your state of residence

Nice To Haves

Experience working in product specialist role preferred
Previous experience working in an automotive retail setting
Excellent communication skills both written and oral
Outstanding customer service skills

Responsibilities

Support sales representatives before, during and after the sale with focus on the customer product experience
Demonstrate key technologies and explain benefits to customers
Troubleshoot any customer needs or concerns with tech support
Assist in test-drives to explain technologies and features of vehicle to customer
Use technologies with demonstration software, including video product presenter to showcase vehicle configuration