Concierge | Part Time | EOW & Flexible weekday

Harmony Senior Services•Hampton, VA

1d•$16 - $19•Onsite

About The Position

The Concierge performs administrative and reception support for the community. The role welcomes visitors, answers and transfers telephone calls, takes accurate messages, monitors building security systems and resident and visitor logs, and supports office functions for all departments. The Concierge also helps coordinate resident van schedules, sells meal tickets, and handles service requests. The position requires a professional, considerate manner, the ability to multitask in a busy environment, and flexibility to work weekends and holidays.

Requirements

High school diploma or GED.
Experience in administrative functions.
Professional, neat, and well-groomed appearance; must dress professionally.
Ability to answer phones politely and professionally.
Organized and able to work well with others as part of a team.
Polite and considerate interactions with residents, visitors, coworkers, and management.
Effective verbal and written communication skills.
Ability to sit for extended periods.
Ability to function effectively in a busy environment and multitask.
Willingness to work a flexible schedule that includes weekends and holidays.
Willingness to attend all required in-services and staff meetings.

Responsibilities

Greet and monitor visitors to the community.
Answer telephone calls, transfer them to the appropriate person, and take accurate messages in a courteous and professional manner.
Monitor the walkie-talkie, door security system, and fire panel as needed.
Monitor resident sign-in and sign-out logs and visitor registration logs.
Complete administrative support tasks such as filing, typing, and making copies for all departments.
Fill out and log service request forms for residents and staff.
Keep the front desk and lobby clean and neat.
Sell meal tickets and account for them by payroll deduction or personal check.
Help ensure building security by periodically checking entrances and exits.
Attend required in-services and staff meetings.
Assist with coordinating the resident van schedule.
Follow confidentiality policies for the release of resident information.
Complete other duties as assigned.