Concierge

Senior Lifestyle • Arlington, VA

9d

About The Position

The Concierge provides assistance to residents, guests, and vendors in the community, supporting Senior Lifestyle’s mission to brighten and enrich the lives of those it serves through Hospitality, Excellence, Appreciation, Respect, and Teamwork. This PRN role offers multiple shifts and pays $18.50 per hour.

The Concierge welcomes residents and visitors, answers telephone calls, handles deliveries and community access records, and may monitor safety and life-safety systems. The role also includes preparing reports, assisting other departments with administrative functions, and ensuring concerns receive timely responses and follow-up. A positive, professional, and helpful demeanor toward residents, visitors, and coworkers is expected.

Requirements

• Ability to communicate clearly and effectively in English.
• Highly proficient computer skills.
• Proficiency with Outlook, Excel, and Word.
• Compassionate, professional, kind, engaging, empathetic, and helpful approach.
• Ability to work as part of a team and handle multiple tasks efficiently.
• Ability to make independent decisions when circumstances warrant.

Nice To Haves

• Three months of related experience is preferred.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• As requested, monitor surveillance cameras, door alarms, life-safety systems, and building alarms, and investigate unusual activity to help ensure the safety of residents and property.
• Process reports concerning work orders, incidents, and concerns.
• Receive packages, plants, prescription drugs, and other deliveries, and deliver or hold them as requested.
• Maintain the sign-in/sign-out log for community keys and gate passes.
• Assist other departments with administrative functions.
• Ensure resident, family, and employee concerns receive timely responses and follow-up to support customer satisfaction.
• Maintain a positive and professional demeanor toward residents, visitors, and coworkers.

Benefits

• Health benefits
• Dental benefits
• Vision benefits
• Retirement benefits
• Short-term disability
• Long-term disability
• Paid time off
• Access to DailyPay to access earned but unpaid wages before the next payday

What This Job Offers

• Education Level: No Education Listed