Concierge

Life Care Services • Clayton, MO

3d

About The Position

Clarendale Clayton is recruiting a hospitality-focused Concierge to serve as the community’s first point of contact. The Concierge warmly and professionally greets residents, guests, prospective employees, suppliers, vendors, and outside service providers. This is a full-time position with a schedule of Saturday 11:30 a.m.–8:00 p.m., Sunday 11:00 a.m.–8:00 p.m., Tuesday 10:00 a.m.–6:30 p.m., Wednesday 11:00 a.m.–8:00 p.m., and Thursday 10:00 a.m.–6:30 p.m. Starting pay is $16 per hour.

Requirements

• Excellent telephone communication skills.
• Comfort using Microsoft Word, Excel, Outlook, and calendar bookings.
• High school diploma or GED.

Nice To Haves

• Previous work in a senior living community is preferred.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues raised by residents, guests, vendors, and suppliers while meeting organizational objectives and ensuring people feel appropriately served.
• Prevent difficult situations from escalating.
• Accept delivered packages, record receipt in a log book, and notify the resident recipient.
• Deliver packages.
• Prepare maintenance work orders as requested by residents and staff.
• Use computers extensively, including Microsoft applications.
• Assist the Business Office Manager with projects and assignments.
• Perform other duties as needed.
• Meet and greet residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED