Concierge

Vi Living • Aventura, FL

34d

About The Position

The Concierge welcomes and directs residents and guests of the community as part of the resident services team. The role answers resident questions, addresses simple resident needs, monitors emergency response and other community systems, and receives and directs incoming calls. The position is at Vi at Aventura, 19333 W. Country Club Drive, Aventura, Florida 33180.

Requirements

• Current CPR and First Aid certifications, or willingness and ability to become CPR and First Aid certified.
• Excellent oral communication skills, including a clear speaking voice.
• Excellent organizational skills and ability to manage multiple tasks.
• Ability to deal with stress and act responsibly with good judgment in an emergency situation.
• Ability to use a resident- and customer-focused approach to problem solving.
• Compliance with Florida’s Care Provider Background Screening process.

Nice To Haves

• Prior experience in a customer service environment is preferred.

Responsibilities

• Welcome and direct residents and guests of the community.
• Answer resident questions and address simple resident needs.
• Monitor the emergency response and other community systems.
• Receive and direct incoming calls.

Benefits

• Competitive pay
• Exceptional benefits
• Paid time off accruing from day one
• 401(k) with company match
• Paid maternity and paternity benefits
• Award-winning training and development
• Tuition reimbursement
• Luxury work environment
• Meaningful and rewarding work

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed