Concierge

Glenncrest at Buckhead•Atlanta, GA

3d•$17 - $18

About The Position

QSL Management is a fast-growing senior living company whose mission is to provide seniors with luxurious, comfortable, resort-style homes while promoting wellness, security, longevity, family, joy, and self-worth. The company seeks team members who want to serve others and exemplify its core values of Excellence, Compassion, Respect, Leadership, Integrity, Safety, and Joy. The Concierge provides a high level of hospitality to residents, guests, and employees and serves as the first impression for Glenncrest at Buckhead. The role handles front desk duties, supports lobby activities and general office tasks, and helps maintain a clean lobby and front porch. The position operates in a 24-hour setting and may require flexible scheduling, including weekends and holidays.

Requirements

Have a caring heart and willingness to serve others.
High school diploma or GED.
Two years of general office experience, including reception experience.
Professional and polished demeanor, proper grammar, and a pleasant voice tone.
Excellent interpersonal, organizational, time-management, oral, and written skills.
Ability to work in a team environment.
Attention to detail and ability to multitask and work through multiple interruptions.
Ability to work flexible schedules in a 24-hour operation, including weekends and holidays as requested.

Nice To Haves

Experience working with the older adult population.
Basic knowledge of Microsoft Word.
Basic knowledge of Microsoft Excel.

Responsibilities

Offer high-level hospitality to residents, guests, and employees.
Answer the phone courteously using proper greetings and direct visitors appropriately while ensuring appropriate in/out procedures are followed.
Keep the lobby and front porch area clean and free of trash.
Assist with activities conducted in the lobby near the phone and front door, and lead weekend or evening activities when there is less traffic.
Assist with other general office tasks upon request.