Concierge

QSL Management•Atlanta, GA

About The Position

QSL Management is a senior living company that provides resort-style homes for older adults and promotes wellness, security, longevity, family, joy, and self-worth. The Concierge at Glenncrest at Buckhead provides hospitality to residents, guests, and employees and serves as the community’s first impression. The role handles front desk duties, helps maintain the lobby and front porch, assists with lobby activities, and performs general office tasks as requested. The position is part-time and pays $17–$18.

Requirements

  • A caring heart and willingness to serve others.
  • High school diploma or GED.
  • Two years of general office experience, including reception experience.
  • Professional and polished demeanor, with proper grammar and a pleasant voice tone.
  • Excellent interpersonal, organizational, time-management, and oral and written communication skills.
  • Ability to work in a team environment.
  • Attention to detail and ability to multitask while working with multiple interruptions.
  • Ability to work flexible schedules in a 24-hour operation, including weekends and holidays as requested.

Nice To Haves

  • Experience working with the older adult population.
  • Basic knowledge of Microsoft Word.
  • Basic knowledge of Microsoft Excel.

Responsibilities

  • Offer high-level hospitality to residents, guests, and employees.
  • Answer the phone courteously using proper greetings and direct visitors appropriately.
  • Ensure appropriate in/out procedures are followed.
  • Keep the lobby and front porch area clean and free of trash.
  • Assist with activities conducted in the lobby near the phone and front door.
  • Lead weekend or evening activities when there is less traffic.
  • Assist with other general office tasks upon request.

Benefits

  • Competitive wage.
  • Excellent benefits package.
  • Opportunities for advancement.
  • Work environment where team members can make a difference in the lives of older adults.
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