Concierge

Aegis Living•Bellevue, WA
•Onsite

About The Position

Aegis Living Bellevue Overlake is hiring a Concierge to provide exceptional customer service to residents, guests, and families. The role is full-time, Monday through Friday, from 12:30 p.m. to 8:30 p.m. The Concierge greets and directs visitors, families, residents, and employees; handles calls and front-desk duties; coordinates appointments and outings; and supports the Marketing Department and Office Manager.

Requirements

  • Compassionate and positive attitude.
  • Ability to remain calm and think quickly under stressful situations.
  • Sensitivity to resident needs and ability to build positive relationships.
  • Desire to exceed expectations with every interaction.
  • Must be willing to take a two-step TB test.

Nice To Haves

  • Previous experience as a Receptionist or Concierge and/or in a supervisory role.

Responsibilities

  • Greet and direct visitors, families, residents, and employees to the appropriate person or place while providing exceptional customer service.
  • Answer phone calls professionally and handle the front desk and assigned duties.
  • Coordinate medical appointments and family outings with Care and Nursing Staff.
  • Support the smooth operation of the Marketing Department and Office Manager.
  • Maintain in-depth familiarity with the community layout and employees’ responsibilities.

Benefits

  • Defined growth opportunities
  • Flexible schedules
  • Vacation pay, sick pay, and Appreciation Days
  • Medical, dental, and vision coverage
  • 401(k)
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