Concierge - Part Time - PRN

Morada Deer Park•Deer Park, TX

19d

About The Position

Morada Senior Living is hiring a Concierge for its Morada Deer Park community. The Concierge greets guests, residents, and employees; manages incoming and internal calls; takes and communicates messages; and provides general information. This is a PRN, as-needed position covering weekends, holidays, vacations, and call-outs. The role also supports resident appointments and visitor assistance, maintains resident and guest records, organizes mail, prepares meal-related materials, and keeps the reception desk and entry area organized. The position follows company personnel policies and operating procedures, and may include other assigned duties.

Requirements

High school diploma or GED preferred.
One to three years of customer service experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or GED.

Responsibilities

Carries out telephone answering and reception duties as required.
Takes complete messages with pertinent information and communicates them to the intended recipient.
Greets residents and visitors, answers inquiries, and gives directions.
Collates brochures for the marketing department.
Prepares meal tickets for team members and family members and tallies meal count sheets for Dining staff.
Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; updates Guest and Sign-In Logs as necessary.
Manages appointments for residents and family members, including hairdresser and transportation appointments.
Keeps the desk and entry area neat and organized.
Organizes and distributes mail to residents, the Executive Director, and Department Coordinators.
Maintains resident forms for miscellaneous credits.
Adheres to company personnel policies and established operating policies and procedures.
Performs other duties as assigned.

Benefits

Competitive wages
Access to wages before payday
Flexible scheduling options
Paid time off and holidays for full-time employees
Comprehensive benefits package, including health, dental, vision, life, and disability insurance for full-time employees
401(k) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee Assistance Program