Concierge

Planned Companies • Fort Lee, NJ

14d • Onsite

About The Position

Planned Companies is hiring a Concierge, also described as a Front Desk Associate or Doorman, to help create a welcoming experience for tenants, guests, and vendors while supporting the property’s presentation and safety. The role is located in Fort Lee, New Jersey, and pays $18.00 per hour. The stated schedule is Saturday from 9:00 a.m. to 6:00 p.m. and Sunday and Monday from 11:00 p.m. to 7:00 a.m., for a total of 24 hours per week.

The Concierge greets and assists people entering the building, develops relationships with tenants, and provides personalized services based on their needs and preferences. The role also supports reservations, appointments, on-site events, local recommendations, deliveries, telephone coverage, lobby monitoring, and building access controls.

Requirements

• At least 3 years of customer service experience.
• A desire and passion for providing a warm and welcoming greeting to everyone.
• Excellent written and verbal communication skills.
• Basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, and self-assured manner, with the ability to multitask and manage time well.
• Ability to lift up to 50 pounds when needed.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors entering the building.
• Build and maintain relationships with tenants and provide individualized experiences based on their personalities, lifestyles, needs, and expectations.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide directions and referrals and help tenants access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services in designated areas.
• Answer telephones and monitor the lobby.
• Maintain and control keys and access cards.

Benefits

• Full-time employees working 30 or more hours per week are eligible for medical, dental, vision, and other ancillary benefits.
• All employees, both full-time and part-time, may participate in the company’s 401(k) plan, which includes an employer match.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed