Concierge P.R.N.
Life Care Services•Marietta, GA
About The Position
The Concierge provides courteous, professional assistance to residents, staff, guests, vendors, and other visitors. The role covers incoming calls and reception, gives information and directions, helps maintain community entry security, and performs clerical tasks such as distributing mail and packages, preparing documents and maintenance work orders, and entering resident information into computer software. The Concierge is expected to uphold the community’s hospitality and wellness-focused culture and to attend assigned training.
Requirements
- Ability to communicate efficiently in English using proper grammar and a pleasant manner.
- Typing ability and experience with Microsoft Office software.
- Ability to handle multiple routine tasks, follow specific instructions carefully, and carry out general instructions completely.
- Ability to operate a switchboard, computer, and other business equipment.
- Ability to function efficiently despite distractions and interruptions.
- Ability to communicate orally and/or in writing with residents, coworkers, families, and the public.
Nice To Haves
- High school graduate preferred.
Responsibilities
- Provide ongoing switchboard and telephone coverage, answering and transferring incoming calls courteously and professionally.
- Serve as receptionist and greet residents, guests, vendors, suppliers, and outside service providers.
- Provide information, directions, and other appropriate assistance to residents, visitors, staff, and vendors.
- Distribute packages, business mail, and magazines.
- Maintain visitor sign-in logs.
- Monitor closed-circuit security TV cameras and the fire alarm board, where applicable.
- Maintain security for admittance to entries accessible to the public.
- Prepare maintenance work orders as requested by residents and staff.
- Prepare correspondence, memos, and other documents.
- Enter general resident information using the computer software system.
- Attend assigned in-service training and education sessions.
- Perform other specific duties and responsibilities as assigned by the supervisor.
- Promote the community’s hospitality and wellness culture in interactions with residents, coworkers, and guests.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
