Concierge Service Worker
About The Position
OPS Security Group is hiring a Front Desk Concierge Officer to work in fast-paced, professional environments. This uniformed position is ideal for individuals with strong customer service skills and a calm, professional demeanor. As a first point of contact, the worker helps ensure safety, manages access, and delivers a positive guest experience. The role may require standing or walking for extended periods and calls for alertness, professionalism, and the ability to handle pressure calmly. The company describes opportunities to grow in an environment that values people-first leadership, accountability, and integrity.
Requirements
- High school diploma or GED.
- Strong written and verbal communication skills.
- Proficient time management and attention to detail.
- Comfort using security technology such as radios, tablets, and cameras.
- Excellent de-escalation and interpersonal skills.
- Reliable transportation, public or private.
- Ability to pass background screening and urinalysis, and complete required training.
Nice To Haves
- Previous experience in security, hospitality, and/or front desk work.
Responsibilities
- Greet and assist visitors, guests, and tenants professionally.
- Monitor access points and enforce entry protocols.
- Respond to emergencies and de-escalate conflicts.
- Monitor CCTV and report suspicious activity.
- Maintain accurate daily activity logs and incident reports.
- Conduct periodic patrols as needed, on foot or by vehicle.
- Communicate effectively with staff and management to support building operations.
- Represent OPS Security Group’s values.
Benefits
- Earned Sick and Safe Leave (1 hour per 30 hours worked).
- Paid and ongoing professional training.
- Internal promotion and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
